Plain-language answers
Medicare and Insurance Frequently Asked Questions
Start with clear answers, then call us when you want guidance tailored to your doctors, prescriptions, budget, family, or location.
General insurance questions
What types of insurance does O'Neal Insurance Group offer?
We help with Medicare plans, individual and family health insurance, life insurance, dental and vision coverage, critical illness, hospital indemnity, disability, and long-term care options. Availability varies by location and eligibility.
Is there a cost to speak with an independent insurance agent?
No. There is no consultation fee for speaking with us. If you enroll, the insurance carrier generally compensates the agency.
How does an independent agent help compare insurance options?
An independent agent can compare multiple carriers, explain trade-offs in plain language, and help you review costs, networks, prescriptions, benefits, and eligibility.
Does O'Neal Insurance Group offer every carrier or plan?
No. We represent selected carriers and plans. Availability varies by state, county, ZIP code, eligibility, and product type.
Can I receive help by phone or online?
Yes. We can provide guidance by phone and, when appropriate, through an online screen-sharing appointment.
Medicare questions
When can Medicare coverage start?
For many people, Medicare begins around age 65. The exact effective date depends on when you enroll and whether you qualify through age, disability, or another circumstance.
How do I enroll in Medicare?
You generally enroll in Medicare through Social Security. You can apply online, by phone, or through a Social Security office. People receiving certain benefits may be enrolled automatically.
How old do I need to be for Medicare?
Most people first become eligible at age 65, although some people qualify earlier because of disability, end-stage renal disease, or ALS.
How much does Medicare cost?
Costs depend on your work history, income, coverage choices, prescriptions, and the plans available where you live. Part A may be premium-free for many people, while Part B generally has a monthly premium.
What is Medicare Part B?
Part B is the medical-insurance part of Original Medicare. It generally covers physician services, outpatient care, preventive services, durable medical equipment, and certain home health services, subject to Medicare rules.
What is Medicare Advantage?
Medicare Advantage, also called Part C, is an alternative way to receive Medicare-covered benefits through a private plan approved by Medicare. Networks, costs, benefits, and availability vary.
What are the best Medicare Advantage plans?
There is no single best plan for everyone. A suitable choice depends on your doctors, prescriptions, preferred hospitals, travel needs, budget, benefits, and the plans offered in your county.
Is Devoted Health a good Medicare Advantage plan?
Devoted Health may be worth considering where its plans are offered, but suitability depends on the specific plan, service area, providers, prescriptions, costs, and your individual needs.
What is Medicare Supplement or Medigap insurance?
Medigap works with Original Medicare and can help pay certain deductibles, copayments, and coinsurance. Plans are standardized by letter in most states, while premiums and underwriting rules can vary.
What does Medicare Part D cover?
Part D helps cover outpatient prescription drugs. Each plan has its own formulary, pharmacy network, costs, and coverage rules.
What is a Medicare Special Needs Plan?
A Special Needs Plan is a type of Medicare Advantage plan designed for people with certain chronic conditions, people who live in an institution, or people who qualify for both Medicare and Medicaid.
Can Medicare work with VA or military benefits?
Often, yes. Medicare, VA health care, and TRICARE are separate programs, and how they coordinate depends on the coverage involved. Veterans should review their individual situation before making changes.
Life and supplemental insurance questions
What is the difference between term and whole life insurance?
Term life generally provides coverage for a stated period. Whole life is permanent coverage that may build cash value when policy requirements are met.
What is final-expense insurance?
Final-expense insurance is typically a smaller whole-life policy intended to help loved ones with funeral, burial, and other end-of-life expenses.
What does hospital indemnity insurance cover?
Hospital indemnity insurance generally pays fixed cash benefits for covered hospital events. Benefits are paid according to the policy and are not a substitute for major medical insurance.
How does critical illness insurance work?
Critical illness insurance may pay a lump-sum benefit after a covered diagnosis, subject to definitions, exclusions, waiting periods, and policy terms.
Can dental and vision insurance be purchased separately?
Yes. Many individual and family dental and vision plans can be purchased separately or together, depending on the carrier and location.
Does health insurance cover long-term care?
Most health insurance and Medicare coverage does not pay for ongoing custodial long-term care. Dedicated long-term care coverage may help with eligible services under the policy.